This Policy applies to Mauritius Broadcasting Corporation Site/ App platforms including without limitation https://mbcradio.tv(https://mbcradio.tv) and other related Site/s or App/s, mobile applications and other online features each a “Site/s or App/s”. We have provided extensive information for you to view the packages before choosing to subscribe to us. If you have any questions or reservations, please contact us at email@example.com .mu prior to subscribing to our services.
We, being the service providers for distribution of content available through SITE or APP, where you are expected to view packages of your choice after being paid for subscription; unfortunately, all fees to MBC Play app. for such services are refundable only for first 24 hours only, No Refund after 24 hours of account activation & usage,
Service continued on Event basis. However, on the next Event billing cycle if user does not re-charge the account remains de-activated.
In case, because of any technical glitch at the time of online transaction, the transaction does not occur, the amount in process of transfer by default goes back into your bank account, automatically through Payment Gateway.
If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or subscription will be suspended without notice. Applicable chargeback fee will be issued to recover fees passed on to us by the credit company, plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored. Instead of issuing a chargeback, contact us to address any billing issues, email – firstname.lastname@example.org .mu or Tel: 4028006. Requesting a chargeback or opening any sort of dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund.
PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND POLICY PRIOR TO MAKING A PAYMENT.